Common Questions About Our Computer Services Answered

Q: How do I book an appointment?

A: You can email us:
• [email protected]*

Q: How can I get started to order my PC from KPC?

A: Visit our store, or you can email us to schedule an appointment in person, over the web, or phone consultation.

Q: Can I get laptops from KPC?

A: We are sorry. At this time KPC doesn’t have laptops, but we do offer a consultation service to try and pick a product from other OEMs that will meet your needs. We can customize them for you with the parts, where possible, that are premium components.

Q: Does KPC offer repair services?

A: Yes, we can work on your desktops. Laptop repairs are on a case-by-case basis.

Q: Can KPC upgrade my desktop or laptop?

A: A case-by-case basis as we don’t know what you have or what your unit can upgrade to that makes financial sense.

Q: Does KPC offer in-home services, such as troubleshooting of our systems?

A: Yes, we can come out and serve in the New Jersey, New York City area. Reach out to us!

Q: Does KPC recommend and install networks?

A: Yes, we do recommend Wi-Fi products and solutions and do provide setup services.

Q: Where can I download a remote client for my support session?

A: You can find it at the following link, KCP Remote Support. Download and run it and we will be able to help you out!